Returns/revocations for consumers
In the case of a consumer purchase, the buyer will in principle have the right to return (part of) the products delivered within a period of fourteen days without giving reasons (right of reflection). This cooling-off period will start at the moment the ordered goods are received by the consumer; in case of a partial delivery the cooling-off period will start at the moment the last part is received.

This right of withdrawal does not apply to the paint products from our website, which are not prefabricated and are manufactured based on an individual choice of the consumer. These products are legally excluded from the right of withdrawal and therefore cannot be returned.
For the paint accessories you do have the right to withdraw from the contract within a period of fourteen days without giving any reason.
To exercise the right of withdrawal, you must inform us that you wish to withdraw from the contract by means of a written statement (e.g. by post or e-mail) within the specified period.

The paint accessories may only be returned in original packaging and completely unused. Returning products is entirely at your own risk. If we receive damaged products back, Piet Boon Paint & Plaster will not credit the respective order amount.

You will receive a refund on the returned products no later than 14 days after the withdrawal from Piet Boon Paint & Plaster on your account, including the costs involved in sending the products. We will refund you with the same means of payment with which you made the original transaction, unless you have expressly agreed to a different means of payment. We may wait to refund you until we have received the products to be returned. You must return or hand over the goods to us without delay and in any event no later than 14 days from the day on which you decided to withdraw from the contract and notified us accordingly. Note: the cost of the return shipment is for your own account.

You can download the return form here Withdrawal form. In order to process the return quickly and smoothly, please fill in the form above, add a copy of the invoice and state the account number. We also kindly ask you to give a short description with the reason for the return, so that we can optimize our service in the future.

Return address
Piet Boon Paint & Plaster p/a Binnendelta 8 D 1261 WZ Blaricum Netherlands

Color complaint
Before you start painting we ask you to check the color. This is done by a sample piece to set and let it dry sufficiently. In this way you can conclude whether the color is good. If you believe that the color is not good, please contact us immediately.
Before putting on the color, first stir it for two minutes counterclockwise and two minutes clockwise. Remember also to scrape the bottom with the stirrer. This ensures that all the pigment is mixed well through the paint.

Exclusion of liability for website content
Piet Boon Paint & Plaster shall not be held liable for any damages, whether physical, material or immaterial, which would result from improper use of the products sold by Piet Boon Paint & Plaster through www.pietboonpaintandplaster.com.
The content of the website www.pietboonpaintandplaster.com has been compiled with the utmost care. However, Piet Boon Paint & Plaster cannot exclude the possibility that certain information is incorrect and/or incomplete. Piet Boon Paint & Plaster shall not be liable for the consequences of incorrect or incomplete information on its website and shall not be responsible for typing, typesetting and printing errors as a result of which an incorrect sales price could be communicated unintentionally. If this occurs then the price will be adjusted by Piet Boon Paint & Plaster as soon as possible.
Piet Boon Paint & Plaster cannot be held responsible for color variations due to screen quality.