Klantenservice

Welkom bij onze Klantenservice. We helpen u graag verder met al uw vragen. Hieronder vindt u de meest gestelde vragen over onze producten, het gebruik ervan, verzendingen, retouren of betalingen.

Betaling

Betalen kan bij ons veilig en op veel manieren. Zo kunt u onder andere betalen met iDeal, Klarna, credit card en ook in termijnen. Lees meer voor alle opties

Verzending

Bestellingen vóór 17:00 worden m.u.v. zater-, zon- en feestdagen de volgende dag bezorgd. Bij bestellingen boven €75,- betaalt u geen verzendkosten.

Retour

Is uw bestelling tijdens het transport beschadigd of wilt u toch liever een andere kleur? Kom meer te weten over ons retourbeleid.

Veelgestelde vragen

Do you have other questions?

Feel free to contact us: +31 (35) 7009 748

Do you need advice?

Please contact us: +31 (35) 7009 748 and we’ll be happy to help.

Can I return my order?

In the event of a consumer purchase, you have the right to return (part of) the delivered products to us within a period of fourteen days without explanation. However, the paint products from our website are not prefabricated and are specially manufactured for you based on your choices. These products are legally excluded from the right of withdrawal and can therefore not be returned to us. With the paint accessories, you do have the right to withdraw from the agreement within a period of fourteen days, without explanation. See our terms & conditions for this.

What should I do if my order arrives damaged?

Together with our logistics partner, we do our very best to deliver your order to your home properly and correctly. Yet in some unfortunate circumstances, things can go wrong along the way. If your order arrives damaged, we advise you to refuse the order; it will then be automatically returned to us. Contact us directly after this happens and we will simply resend your order again.

Opening hours?

Monday to Friday from 8:30 am to 5:00 pm. We are closed on national holidays.

What is your VAT number?

BTW NL860986007B01

What is your COC number?

77368576

Hulp nodig?

Als u nog andere vragen heeft, aarzel dan niet om contact met ons op te nemen via het contactformulier of onderstaande contactgegevens en we nemen zo snel mogelijk contact met u op.